Questions

Frequently Asked Questions

UK delivery, purchase eligibility and order enquiries.

Can I place an order?

You can browse products and build your cart. New purchases and payment-proof uploads are blocked until genuine age and UK sales eligibility checks are connected. Please do not send payment.

Is the age declaration verification?

No. Declaring that you meet the minimum age allows browsing only. It does not verify identity or establish purchase eligibility.

Where do you deliver?

United Kingdom only. Standard delivery is £5.99 and express delivery is £8.99. Delivery is free on orders of £40 or more.

How do I contact you about an existing order?

Email avenuevape42@gmail.com with your order reference, or call or message +44 7488 301880.

How do returns and wholesale enquiries work?

Contact us before returning an item so we can assess the issue and provide the correct return address. For bulk orders and wholesale rates, email us directly. Your statutory UK consumer rights are unaffected.